Help & FAQs

Find quick answers to common questions about your orders, our cold-chain delivery, and sourcing practices.

Delivery & Orders

How long does delivery take?

What are the delivery charges?

Where do you deliver?

Do you have a minimum order requirement?

Do you offer subscriptions?

Quality & Sourcing

How do you ensure the fruit is fresh?

Where is your fruit sourced from?

Why does my fruit look different from the picture?

What are your "Pre-order" items?

Returns & Refunds

Can I return my order?

What should I do if my fruit is damaged?

Are there any non-returnable items?

About GoodFruit.ae

Who owns GoodFruit.ae?

What are your sister brands?

How can I contact customer support?

What payment methods do you accept?